DirecTV




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DirecTV

Average Rating:

2.48 / 1107 votes / 138 reviews
AT&T Inc.
2230 E Imperial Hwy El Segundo California United States - 90245
El Segundo
California
United States

Phone number: 18005315000

Category: Satellite and Cable TV

Links of DirecTV
Toll-Free Number:
(800) 531-5000
Business Customer Service:
(888) 267-1317
Existing Customers

(888) 854-7751
New Customers

(888) 200-4388
Investors/ Franchasing:
(800) 351-7221
Stockholder Services Hotline

Sales/ Reservations:
(855) 838-4388
Orders

(888) 777-2454
Orders

Other Info

Other Info (opening hours):

Hours:

Daily: 7 a.m. – 1 a.m. (ET)

Privacy Inquiries

208 S. Akard, Room 2100

Dallas, TX 75202.

Company Address
DIRECTV
2230 E Imperial Hwy
El Segundo,
United States

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Complaints & Reviews — DirecTV

My name is John Franquiz. Back on July of 2021, I had return the equipment to Ditectv. There was an over charges on my billing. This was an employee account, paying only $10 a month. When I had called in December and spoken to a Manager I was advised all the fees where going to be waived... Read more➤
I pay a lot of money to watch a lot of games which requires switching around to different games. The enhanced feature box will not allow this as it won’t let you switch channels as it loads all the nonsense. If 2 or more games have my interest it is nearly impossible to keep up because of... Read more➤
9 Sep, 2021

Satellite dish

I had my insurance come out due to a leak coming from my roof into one of my bedrooms. They concluded it was due to the removal of the satellite dish that was installed and removed by Direct Tv. I cannot add a photo, but I can get in contact with my insurance company to asked them... Read more➤
On April 24, 2017 I cancelled my service. I was then sent boxes to send equipment back. I did send all equipment back in. Then, I pull up my credit report in 2021 and see Directv claiming I owe $171.48! I returned the equipment, and they continued to bill me, and after I had moved I was... Read more➤
Had DirecTV installed on Thursday(April 15) evening – was dissatisfied with the programming; called the next day to cancel, a Friday – was transferred to various people eventually ending up with technical service. – who advised me to wait for 24 hours so that all updates to programming would be complete. It was Saturday now. I called... Read more➤
12 Aug, 2021

Bill is way too high

Why is my bill so high and I can’t talk to someone about it. When it suppose to be 24/7 representative to help me and the payment system is acting up. Its not my fault that I can’t get through to make my regular Bill Amount not this new amount that you guys have.
11 Aug, 2021

To cancell my account

We had to move in with my dad to take care of him. We don’t used it any more and don’t know if we ever will. Thank you
Every phase of my account has been grossly mishandled. I ordered and received a Hi Def 4 K genie box. Canceled same day. Was told I would not be billed and they will send out a return package. Shortly after Direct TV did take my standard payment PLUS the $199 charge…
8 Aug, 2021

Who is in charge ??

5 hours back and forth chatting and making calls for false claims that my credit had a freeze on it. This is the worse company ever. While this is going on a lady calls me and ask if she can help sign me up on her end ?? What in *** is actually going on !?? User’s... Read more➤
7 Aug, 2021

Satellite TV

Direct TV [protected] Description: our direct TV service was canceled over a month ago and all equipment returned. I was told than by a supervisor I could complete a dispute online and I did so. I never received a response back, this dispute was for the charges on my acct in the amount of $254.40. I called... Read more➤

Bad Attitude

9/15/2020 In the evening we went home and saw a man trying to get up but fell, so we called an ambulance. We helped the man get up and waited. Waiting for the ambulance, the man got up, snuggled up, and tried to move, but he was not far away. Two men and one woman arrived. The man who spoke to the victim was very negative and did not seem to care to help the victim, as it was obvious that something had happened to his leg, which was also confirmed by the emergency doctor. We also tried to explain the situation to the doctor, but he started blaming and shouting at us. He said: "how can you know that he has a broken leg. You are doctors? Everything is free, you can go away. " I understand that 22. 00 in the evening is not easy to work, but there are also rules,how to talk to people. Being a doctor does not mean that others are nothing. At least I respect people who try to help others, because in our case, for example, many people missed this man and did not intend to help at all.

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