My mother died on 5/20/21. She had a loan on a Soul. I started calling Kia on 6/16 to get a payoff amount and ENSURE that the title was issued in the name of the estate. I sent a bunch of different doc to Kia’s Deceased Accounts group. In the end, they mailed the incorrect title to...
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I cant get anyone to help me transfer my title out of state. Ive been trying for a month. Ive asked for help with so many reps, and I keep getting different answers. I dont understand why I cant talk to someone in the title department to resolve. User’s recommendation: Horrible customer service.
After dealing with KIA finance and trying to get a State to State transfer, I can still get what WA ST requires. KIA wants the customer to do all the leg work. This is sad. KIA has lost a customer for life, and I will do everything in my power to keep people from buying a KIA....
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Same as above Numerous calls To customer service with hang ups and no call backs very frustrating. No answers or explanations of why Kia could not find the check I paid the auto body in full over $5000. I need this check endorsement and sent back to me ASAP
I tried to call Kia finance to talk to them about a payment I made last night around 8 or 9pm. It has not left my account and my payment is due today. This is my first car loan and wanted to make sure I wouldnt be charged a late fee. THERE IS NO OPTION TO TALK...
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