More Contact Info

Toll-Free Number:

(866) 420-3174

Customer Service:

Natural Gas Triggers for Small and Large Business

(732) 750-6464

New Customers

(855) 461-1926

Emergency/ Hotline:

(800) 755-5000

Outage And Emergency Ameren

(800) 334-7661

Outage And Emergency COMED

(888) 642-6748

Outage And Emergency Nicor Gas

(866) 556-6005

Outage And Emergency North Shore Gas

(866) 556-6002

Outage And Emergency Peoples Gas

Accounting/ Billing:

(877) 866-6601

Direct Energy Power to Go prepaid customers (Texas)

(866) 266-2084

Business Customer Service:

(800) 830-5923

Business Energy

(888) 925-9115

Large Business

(866) 348-4193

Small Business

(855) 970-2730

Small Business

Business Sales:

(732) 516-7500

Iselin

(844) 876-4020

Large Business

(866) 399-0865

Northeast

(855) 755-0377

Small Business

(888) 305-3828

Texas

(844) 411-6696

Wholesale

General Info:

(855) 334-3577

Direct Energy Protection Plans

(888) 492-7359

Home Warranty of America

Headquarters:

(713) 877-3500

Residential Energy

Media:

(855) 514-1815

Fax:

+1-866-863-1658

Other Info

Other Info (opening hours):

Additional Fax Numbers:

Natural Gas Triggers: +1 866-421-2451

Customer Service Hours:

Monday – Friday: 7:00am – 7:00pm (CT)

Saturday: 7:00am – 4:00pm (CT)

Small Business Hours:

Monday – Friday: 8:00am – 6:00pm (ET)

Large Business Hours:

Monday – Friday: 8:00am – 5:00pm (ET)

Mailing Address

Direct Energy

P.O Box 180

Tulsa, OK 74101-0180

Other Locations:

Direct Energy Business

1001 Liberty Avenue

12th Floor

Pittsburgh, PA 15222

Columbia

7101 Riverwood Dr,

Columbia, MD 21046, US

Terrace Park

104 Marian Ln,

Terrace Park, OH 45174, US

Company Address

Direct Energy

12 Greenway Plz Suite 250

Houston,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Direct Energy , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Direct Energy

6 Jun, 2018

Worst elect company ever

After 2years being customer i stoped the service after requesting new service at new apartment under same account then day after been told that i have to proof my identity ssn an id !! Agents over the phone talk with bad atitude even her name nina and supervisor is the worst i wish never talk them to... Read more➤

Utility

6 Jun, 2018

Annoying fraud

They signed us without our knowledge; raised rate to double the going rate. After we dropped them they began calling, often mire than three times a day.

Utility

1 May, 2018

Looking into a class action lawsuit to sue you!

I am disabled and on disability and you raised my electric to 3 times what I normally pay! i am on a fixed income and that’s why i agreed to the fixed rate of.05 and even signed up for it when it was time to renew and then you say it won’t be in effect for 2-3... Read more➤

Utility

25 Apr, 2018