Citizens One




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Citizens One

Average Rating:

2.19 / 422 votes / 52 reviews
P.O. Box 42020, Providence, Rhode Island, 02940-2020
United States

Phone number: (888) 333-0256
Web: https://www.citizensone.com/

Category: Loans

Toll-Free Number:
(888) 333-0256
Customer Service:

General Questions
(800) 922-9999

General Questions
(800) 288-5569
Report Fraud:
(877) 229-6430
Auto Finance:
(877) 265-3278
Citizens One Auto Finance

(800) 610-7300
Citizens One Auto Finance Dealer Service

Credit Cards:
(800) 747-8155
Citizens One Card Services, Report Suspicious Activity

Home Borrowing:
(800) 234-6002
Citizens One Home Loans, existing home loan questions

(888) 514-2300
Citizens One Home Loans, new home loan questions

Personal Loans:
(888) 333-0246
Citizens One Personal Loans

Student Lending:
(888) 716-4780
Citizens One Education Refinance Loan

Company Address
Citizens Financial Group, Inc.
P.O. Box 42020
Providence,
United States

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Complaints & Reviews — Citizens One

1 Mar, 2020

DONT USE citizens one

Update by user Mar 31, 2020 as of March 31, 2020 they are still holding me responsible for a loan that i did not sign up for. i signed up for the apple upgrade program, and they opted me out and into a different loan program without my consent. they will not correct their mistake and are... Read more➤
22 Feb, 2020

Do NOT use this bank!

The worst online setup ever. Double billed.
The company has an archaic system on line in which you cannot look at your balance live. The mainframe looks like a 9th grader designed it. I called the phone system and was told that I owed 1,000 They put the payment for February and March together, when I spoke to the customer service rep after hitting... Read more➤
Update by user Mar 31, 2020 I was very surprised to get a call from Ashley from Citizens One. We had a great conversation and I felt much more comfortable that my concerns had been heard. We just received a check for the disputed amount. Original review posted by user Feb 19, 2020 We purchased our car... Read more➤
Citizens one charge me for changing my due date, I paid them their payment on 12/6/19, and they retrieved another one on 12/27/19 when i change my date of payment, this is not acceptable, because I had already paid them, they would not refund my money, and if they are doing this to me then they are... Read more➤

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