Beware. Citizens One sends out advertisements for so called “prequalified” personal loans and is guilty of false advertisement. This is because they have no intention of actually lending any money. They are basically running a scam to gain your financial information. I received one of these prequalified invitations to apply for a loan at a certain low...
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raised my payment by $100 a month. without permission. I make payments each month and they send me the money back then say I am in default. can not get thru to customer service. they are threatening me with foreclosure in only 6 months of buying my loan. will have to resort to legal action against them....
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The account was paid in full on June 10th on June 18th Another payment was taken for an account that no longer existed now I have to wait to find out what happened to the check? Terrible service
Six weeks ago my credit card was stolen. Called and changed the payment information with Citizens One for the Vivint equipment financing. Thought I was good, was called told my payment didn’t go through because the card was closed, told them I already updated it. Updated the card AGAIN and then received a call today saying that...
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Horrible customer service! Call numerous times, only to be transferred too numerous departments. People working there have NO IDEA what their doing, hung up on numerous times. Thankful they sold my mortgage to a different lender.
