I did not receive or call back since then.
Customer service- foreign and unable to understand. I pay my mortgage thru their website. Every other month, mysteriously, I receive emails and calls that my payment wasnt received. They charge me w late fees for an error on their end. Whats going on???
I have a loan with them, chose to refinance with them even though they made a financial error that it took months to fix (it was in my favor) on my original loan. Closing canceled twice because they didn’t get everything done and try to blame me — after weeks of delays and constant requests for more...
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Citizens one loan is continuing to hold me responsible for an iphone loan that technically is fraudulent. In July 2019, i ordered a new iphone online and mailed back the old one when i got the new one. at the time i was under the impression that i was doing the standard yearly upgrade, as i had...
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Why I got email for another payment while I axe last payment on the loan
