More Contact Info

Toll-Free Number:

(888) 333-0256

Customer Service:

General Questions

(800) 922-9999

General Questions

(800) 288-5569

Report Fraud:

(877) 229-6430

Auto Finance:

(877) 265-3278

Citizens One Auto Finance

(800) 610-7300

Citizens One Auto Finance Dealer Service

Credit Cards:

(800) 747-8155

Citizens One Card Services, Report Suspicious Activity

Home Borrowing:

(800) 234-6002

Citizens One Home Loans, existing home loan questions

(888) 514-2300

Citizens One Home Loans, new home loan questions

Personal Loans:

(888) 333-0246

Citizens One Personal Loans

Student Lending:

(888) 716-4780

Citizens One Education Refinance Loan

Company Address

Citizens Financial Group, Inc.

P.O. Box 42020

Providence,

United States

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Complaints & Reviews — Citizens One

13 Jun, 2019

Run from this bank!

I made a payment on my car loan..Couldn’t figure out two weeks later why it wasn’t taken out of my account.I called in to find out why and they said it went threw same day..Said it might be my bank takes longer to post..It was check by phone..A few days later still not out..Then my wife noticed... Read more➤

Loans

21 Apr, 2019

Trying to see if my mom can do something about her home that she has refinanced threw ya

My dad died and she got real behind on her payments

Loans

3 Apr, 2019

Fraud on a credit card I dont have

I’m showing a citizen one card card was opened. This is fraud

Loans

15 Feb, 2019

Paperwork error has lead to possiable foreclosure!

I am a widowed working mother of a ten year old girl I bought my house in 08 before my husband passed away, originally the bank did work with me then I did a streamline modification and now due to a paperwork error the bank wants to foreclosure on my home despite the fact I made the... Read more➤

Loans

13 Feb, 2019

We need to get together and file a class action suit.

I was told by a local car dealer that they could get me a better rate on my auto loan through Citizens One. I bought the vehicle and the first payment was due on Dec 18th which I [mailed by check. Then in January 2019 I called to set up automatic payments for convenience. I was advised... Read more➤

Loans