We worked with Citizen’s one to secure a construction loan in February 2018. We did finally secure the loan, but it took 60 days because they kept losing documents and passing us to different people. The loan was approved in April. We only received one of the building…
3 years ago I asked for a modification on a 2nd note on my house. The paperwork was lost 5 times!! I was told by them “not to make a payment because they didn’t know how much the new payment would be”. Finally went to court – THE HELP I RECEIVED WAS THAT MY PAYMENT TRIPLED AND...
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I AM TRYING TO DO A PAYOFF FOR A MUTUAL CUSTOMER AND I CAN NOT FIND AN OVERNIGHT ADDRESS TO SEND IT. CAN YOU HELP ME?
This afternoon I went into the Citizens Bank branch in Twinsburg, OH and asked for helped in a deposit error on my mortgage check. You could tell that both Danette DePetro and Andrew Mcilrath felt as though I was bothering them. Finally DePetro said I should have a…
I have been trying to set up online auto pay for a new truck for 3 months. It worked FINALLY last month and now I receive a letter they can no longer accomodate my request. I called today to find out an alternate solution – it is 2018 and I shouldn’t have to write a…
