This customer service department is INSANE! The store and sales staff were great. Then I had to deal with “customer service” in the corporate office within 1 week of delivery. They botched the pre-treatment and refused to take responsibility! I PAID for this service and their response to me was “If you clean the couch we will...
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Anyone interested in buying from the roomstore needs to beware, they are the worst furniture store ever. First when I had me bedroom set delivered they had the nerve enough to deliver the bed with no mattresses. Then when I call the office he says oh yea I meant to call and tell you the mattresses were...
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I ordered a living room set from the RoomStore in Richmond, VA in February. Because of the colour I wanted, it had to be “Special ordered”. 8-10 weeks the salesman said. It's May (almost 12 weeks later) and I still don't have it, and they have no idea how much longer it will be until it comes...
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1.0 star rating 11/4/2015 I'd give a negative star if I could. We have spent a LOT of money at the store. Bought many items. Had to return all but one over and over until they got it right. They either delivered the wrong thing or it was damaged. They always made us keep it and refused...
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My family and I went to the roomstore to buy furniture for our new home. we spend over 8 thousand dollars and two months later after delivery we noticed that the leather they said was real was not because the color had changed on the chair and the couch and loveseat were also changing colors I wiped...
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Service, atmosphere
We came with a friend to have a meal, in cafe Daina, Ikšķile. The order accepted could be said to be fine. It cannot be said that these are waiters, but local students who have nothing to do during the summer. The level is very low. But we waited 40 minutes for the ordered food. While waiting for the order, we were ready to leave. In my opinion, waiters need to keep order, not only in their workplace (bar, kitchen), but also in the trading hall. Because I don't like to linger in such an atmosphere. At another table, a large group of men cursed, shouted loudly, and the people around looked frustrated. Then 40min passed and brought food that was not fully cooked. I had to go and ask where the other ingredients were. This suggests that this place has turned into a pit.
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