Amtrak Inc.
1 Massachusetts Ave., NW Washington District of Columbia United States - 20001
District of Columbia
United States
Phone: 18008727245

Category: Public Transportation

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Complaints & Reviews — Amtrak

10 Sep, 2021

Amtrak 10-ride ticket

I bought a ticket good for 10 one-way trips between San Luis Obispo and San Diego, California. Travel Is limited to an 8-week period between July 26 and September 23. The tracks were closed between San Luis Obispo and Goleta, California, amounting to approximately 1/3 of the total route, for three weeks during August. I needed to… Read more➤

7 Sep, 2021

Amtrak Train availability

Amtrak have removed trains from Harrisburg to Philadelphia between 4.30 pm and 8.30 pm . My work schedule is from 8.00 am to 5.00 pm everyday. As no train is available from Harrisburg to Philadelphia between 5 pm and 8.30 pm I have to wait 4 hrs to travel 1 and half hour to reach home which… Read more➤

I was a passenger on train #65 @ 10:22 pm from Providence R. I. to Thurgood Marshall BWI on August 7 2021. Resv. #123743 During that trip I was disrespected by the conductor. I feel I was blatantly discriminated against. I’m not sure if it was because I am a senior or because I am a lady… Read more➤

i made reservation and i finally did not traveled and they charged me $222 and the next day they charged my bank card another $253 again

10 Aug, 2021

Amtrak Fresh air smoke stops

Update by user Aug 10, 2021 All other smoke stops r usually announced Update by user Aug 10, 2021 No one has apologized Original review posted by user Aug 10, 2021 #98 Silver meteor Miami to New York in Savannah Ga-No announcement was made about this stop being a smoke stop when I asked why there was… Read more➤

Our Res#2366DB for the California Zephyr on 7/28/2021. Food was the only thing & the sceneary that was good. Train was very dated & dirty. We were told if you had to do #2 to go to the bathrooms down below, because in our room bathroom had no exhaust ventilation. Really??????? Third world accommodations. At night the… Read more➤

3 Aug, 2021

Amtrak Bought wrong ticket

I purchase a round trip ticket from New York Penn Station to Baltimore MA. Penn Station and unfortunately a didn’t notice the return ticket was for 5:20am which I wanted 5:20pm, but I never used the web to buy a ticket, so this process was new to me , I tried calling but the only response was… Read more➤

22 Jul, 2021

Amtrak Abuse!

I was made to Carry my Baggage after having Spine Surgery?!?!?!.I was laughed at and made fun of. Can someone call me back on this asap??? User’s recommendation: Don’t know yet.

Ive called three times and they say if you wanna call back they would say an hour or hour and a half call back then they call back then I had to wait another 22 minutes for somebody to come on to talk to me. Every time I was trying to get some information they hung up….

It is about upgrading my return trip to a Roomette because I am a senior 83 years old with certain difficulties and when I was sold a ticket on coach I was not told that in order for me to get any services I have to climb back-and-forth stairs consistently for the last for five days because… Read more➤

Stealing parcels.

At the beginning of October, I sent a parcel from the UK to Australia. There was a feeling of bitterness when I found out that the package had been torn open and the cuddles of a one-year-old child's room had been removed. In England the package was sealed with a scotch in front of my eyes, but in Australia it was sealed with some white paper. The old scotch was cut. It is sad and miserable to realize that someone can do something like this. Poor inhabitants of Australia that even a little child has to steal a little baby. Of course, now another child is wearing them. I know for sure that I will never use Australian postal services again. Maybe the management of Australian pasts could finally do something for the cause and arrange these thefts at the distribution of parcels. Aren't cameras capturing anything anywhere in the courts? Or maybe it doesn't have enough money again... or is it not profitable. ? Weakenable.

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