My family and I went to the roomstore to buy furniture for our new home. we spend over 8 thousand dollars and two months later after delivery we noticed that the leather they said was real was not because the color had changed on the chair and the couch and loveseat were also changing colors I wiped the material with just a damp white cloth with plain water the spot became made it worst. I called to let them know what was going on with the furniture and they were so disrespectful. I explained to the lady that I did not want my money back but to exchange the furniture for something different. The lady said the furniture could be fixed without a problem. They sent over a repairman with a piece of leather to replace the back of the chair. I knew it could not be replaced the piece that the repairmen brought over was also damaged. He took pictures of the damaged furniture and said someone will contact you within two weeks. They never called so I called again to check on the status. The a lady answered I explained to her that the piece was damaged and what do we do next. She explained that I could have the furniture replaced but it would take a month because the furniture was being shipped from Germany. she gave me a date when the furniture will be here we waited patiently. When the date arrived we called the store to see if the furniture had arrived they said that there was a problem with the shipment, the furniture did not make it. The lady said for us to come back to the store and pick out something else, we did and they lady said you all should just wait on the shipment furniture because what we picked out would just be the same time to be delivered again, we kindly said ok. The furniture never came so again We went back into the store, The lady that sold us the furniture said the furniture should be here by June 30th 2012 to call for a delivery date because they wanted to get the old furniture. When we called for a delivery date they gave us the run around again saying the only way we don’t have to pay for delivery is that we wait on the furniture that is being delivered to from another place because new furniture would cost us more. We did not hear from them we went back into the store, they lied and said the furniture would be here in two or three days. The next few times, we talked with the Roomstore representative on the phone they explained that they were changing companies and that they would take care of us. The last time we talked with them they said if we wanted furniture or our money back we needed to file a claim against the company. They knew all of this in December that they were fileing for bankruptcy but never said anything to us the whole time we were talking in the months since January up until now.