Fidelity National Home Warranty




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Fidelity National Home Warranty

Average Rating:

1.29 / 572 votes / 71 reviews
Fidelity National Home Warranty
1850 Gateway Boulevard, Suite 400, Concord, California, 94520-8446
United States

Phone number: (800) 862-6837
Web: http://www.homewarranty.com/

Category: Household Services

Toll-Free Number:
(800) 862-6837
Legal:
(800) 308-1420
Fax:
+1 (925) 969-7319
Company Address
Fidelity National Home Warranty
1850 Gateway Boulevard, Suite 400
Concord,
United States

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Complaints & Reviews — Fidelity National Home Warranty

I purchased a plus policy upon purchasing my home, you were recommended by my real estate agent. I placed a request for service, on our dishwasher which stop working. I followed the process as outlined on your on line request form. I had to follow up and call the…
There was no question whether or not my built-on microwave was covered. They even acknowledged it. It took months and several calls to get a tech to be assigned to my issue. The company tries to skate by getting items taken care of. Even with me paying the service fee of $75 up front. User’s recommendation: try... Read more➤
20 Jul, 2021

Tried to use servivce

tried to contact service by phone and online was denied access both times. was hung up on after holding for an hour
16 Jul, 2021

Quality of service

I have been with FNHW for 12 years. I am a homeowner and Realtor whom have referred business / New Service to FNHW for 12 years or more. I simply have attempted to make a call to address a resolution from service. No one knows anything. And the numerous transfers led only to music in the phone.... Read more➤
I have tried to get through on the phone and online. Online system will not let me log in, and have been on the phone for several hours waiting for someone to pick up. My A/C is out and it’s 115′ here in Redding Ca.
Fidelity National Home Warranty never answered. I called them to see if they can send someone to fix my AC and they never answered.
I called in on Thursday, July 9 to request service. I could hear you but you could not hear me. So I went and did a service request online. The vendor came out on Friday, July 10 and was going to contact you about service, however you phones are not working. We have been without hot water... Read more➤
Update by user Jul 08, 2021 Today I finally spoke to someone and they said they would notate that I wanted to move forward with fidelity covering their portion and I would pay the rest , she said she would send me a confirmation email and contact the service provider. I never got an email and also... Read more➤
8 Jul, 2021

Contract # T72912

Hello, I contacted fidelity originally on June 17th (today is July 8th) regarding my air conditioning. They dispatched an air conditioning company to my home in a decent amount of time however once they discovered that they will be covering about 4-5 thousand in costs…
3 Jul, 2021

Washer is broken

No representative has ever gotten back in the past week. When calling and placed on hold, for over an hour…answered…say they cannot hear, hang up and heard them laughing in the background. Have never had these issues with Fidelity…need someone to contact us immediately. User’s recommendation: Right now…not a good time to ask.
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