More Contact Info

Toll-Free Number:

(800) 762-4427

Customer Service:

Toll Free

(800) 676-1604

(330) 956-5310

(800) 336-1878

(916) 445-1254

(800) 952-5210

Fax:

+1(330) 956-5310

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 5:00pm (EST)

Saturday: 9:00am – 2:00pm (EST)

Company Address

Thane USA, Inc

4450 Belden Village St NW Ste 304

Canton,

United States

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Complaints & Reviews — Thane Direct Usa

25 Jun, 2021

Return duplicate mop h20 x5

I ordered one h20 x5 mop & was sent two & billed for both. I want to get an RMA but cant get ahold of anyone at Thane.

Online Shopping

24 Jun, 2021

Having hard time getting new pads for my steamer

I need new pads for my steamer. I have no complaints about my steamer, I love it. In fact I ordered one for my granddaughter. I recommend steamer to anyone who wants clean floors. User’s recommendation: Buy a steamer. Makes life much easier.

Online Shopping

22 Jun, 2021

Lookingfor a late order delivery

My delivery was supposed to be on the 20th. Please advise to the date of my delivery. I appreciate this.

Online Shopping

22 Jun, 2021

Chelooking for tracking #ck a package

All i want to knowis when my delivery will be made. They said 20th, but Fedex does not run on Sunday, in my area. i do not understand why I got this email. But when i called Thane yesterday, I was forwarded to another numbe.

Online Shopping

22 Jun, 2021

Trouble reaching them

Need information on account with them. Pacifically, email address and notification of loss of product. Believe they have wrong email. product may have been delivered to wrong address in same area.

Online Shopping