More Contact Info

Toll-Free Number:

(800) 762-4427

Customer Service:

Toll Free

(800) 676-1604

(330) 956-5310

(800) 336-1878

(916) 445-1254

(800) 952-5210

Fax:

+1(330) 956-5310

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 5:00pm (EST)

Saturday: 9:00am – 2:00pm (EST)

Company Address

Thane USA, Inc

4450 Belden Village St NW Ste 304

Canton,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Thane Direct Usa , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Thane Direct Usa

21 Jul, 2021

Junk I lost $162. 00 + more. I sent friends to their Van Nuys address. which was bogus. So this is all about fraud. Illegal activities. Very bad company. Could not get returning info. Just junk from

Bad junk from China. Company info company incorrect. Addresses incorrect. No ability to return it. It was set up for failure. A very bad company. User’s recommendation: Do not get involved with these companys.

Online Shopping

20 Jul, 2021

No response from Thane

I wanted my purchase cancelled and a credit refund to My credit card .Thane did NOT respond at all !!! User’s recommendation: Do NOT Buy from this company.

Online Shopping

20 Jul, 2021

Tried vairous ways of trying to contact them. Not possible!

They never shipped the product; plus, four days later, “Thane,” billed me again for the same thing. I had to close my account with my bank. Not fun! User’s recommendation: Do not buy anything from them! Anything!

Online Shopping

18 Jul, 2021

This company is terrible. They have the return process so difficult I think they hope you will give up.e hope you will give up.

Trying to return a product. Now I am suppose to write at least 100 symbols. Now this is stupid. Again, they are trying to make the process very difficult. User’s recommendation: Don’t buy anything from Thane Direct USA.

Online Shopping

15 Jul, 2021

I ordered a steam mop a month ago and haven’t received it and I can’t get in touch with the company

Ordered steam mop a month ago it was debited from my account and I haven’t received it and I’ve called customer service can’t get to talk to anyone I don’t know what to do about it User’s recommendation: Don’t order from this company.

Online Shopping

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