More Contact Info

Toll-Free Number:

(800) 762-4427

Customer Service:

Toll Free

(800) 676-1604

(330) 956-5310

(800) 336-1878

(916) 445-1254

(800) 952-5210

Fax:

+1(330) 956-5310

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 5:00pm (EST)

Saturday: 9:00am – 2:00pm (EST)

Company Address

Thane USA, Inc

4450 Belden Village St NW Ste 304

Canton,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Thane Direct Usa , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Thane Direct Usa

19 Aug, 2021

Still have not heard from anybody yet.

Still have not heard from anybody yet. Those numbers you gave me, still not right. The ticket was opened still have not heard from their customer service yet. User’s recommendation: They need to make an effort to call back the customers.

Online Shopping

19 Aug, 2021

Need to order pads for the oversized mop head for the H2O x5 steam mop.

Mop pads for oversized mop head for H2O x5 steam mop.need to order pads.Cant find the right size pad. And alot of the pads are for a wet dry mop and not for steam. User’s recommendation: Hard to find the right pads for the oversized mop head for the h2ox5 steam mop!

Online Shopping

19 Aug, 2021

No DVD – No instructions for total flex

No DVD – No instructions for total flex. Cannot use with instructions on how to use properly. Everything on the Internet in an informercial. Not useful

Online Shopping

16 Aug, 2021

Missing parts to my Mopx5

My order for the 5x steam mop is missing “flex-handle” part. It shows in booklet (that came with item) with all other included parts, but didn’t come in box. Company is very inconsiderate and doesn’t care to assist their customers in a professional manner. Further…

Online Shopping

15 Aug, 2021

To cancel new order

Too expensive. Need to cancel new order I am very sorry to bother you. Please respond to my request. Thank you

Online Shopping

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