More Contact Info

Toll-Free Number:

(800) 762-4427

Customer Service:

Toll Free

(800) 676-1604

(330) 956-5310

(800) 336-1878

(916) 445-1254

(800) 952-5210

Fax:

+1(330) 956-5310

Other Info

Other Info (opening hours):

Hours:

Monday – Friday: 8:00am – 5:00pm (EST)

Saturday: 9:00am – 2:00pm (EST)

Company Address

Thane USA, Inc

4450 Belden Village St NW Ste 304

Canton,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Thane Direct Usa , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Thane Direct Usa

16 Jun, 2021

Charged for extended warranty

I ordered the product only I did not sign up for the warranty but getting charged. I want it cancelled and the money returned. User’s recommendation: Don’t buy this.

Online Shopping

15 Jun, 2021

Trying to contact customer service with no progress

Getting charged for a reoccurring charge and trying to find out why and get the refund. I only ordered one item so why am I getting charged again when Ive already received it. Cant get a hold of any one. I filled out the for to get my account info and have not got an email with... Read more ➤

Online Shopping

15 Jun, 2021

I have not received my order H2O Mop

All numbers wrong…not connecting. I paid extra to get my order. This seem like a scam. I will be contacting my credit card company. You all are a ***

Online Shopping

14 Jun, 2021

No confirmation of order and no order number

Why haven’t I received a confirmation of my order with my order number? You have charged my card but haven’t sent me any receipt User’s recommendation: Send order numbers.

Online Shopping

13 Jun, 2021

Not allowing you to review and confirm Your order prior to billing. No customer service

They do not provide a customer service phone number that you can reach a person to address order issues I was placing an order for one item and four items ended up on my bill. You only have a limited time from placing the order to contact customer service. The number they do provide for customer service... Read more ➤

Online Shopping

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