I didn’t believe UPS freight could get worse, and Tforce has proved me wrong. I suggest Central Transport before these chumps. User’s recommendation: Go elsewhere just not Tforce.
The delivery driver that delivered my parcel yesterday was a rude, angry man. My daughter and sister had a confrontation with him when he dropped off my parcel. When asked my sister asked who the package was for, he kicked it over with his foot to see the name. He parked in my driveway for the delivery....
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They never pick up the phone. If you are lucky enough to talk to a real person they are not able to solve the issue. They promise you a call back that never happens. Exceptional customer services as the voice on the phone continues to say when you are on hold for a few hours. Really? It’s...
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Shipments that should have been delivered within 3 – 4 days since pickup date has been dragged out to 14 – 15 days. Their trucks don’t do end mile delivery in some states, they pass it off to a local partner. We will be taking our business else where. And they charge more to do less.
IKEA delivery confirmed 6 times by text. Day of delivery TForce texts “Cannot deliver” due to customer not answering calls. NO CALLS at all. Two weeks of calls between IKEA and Tforce… rescheduling deliveries. Second delivery tomorrow (supposedly) and not a peep from TForce. Waste of time. TForce customer service is a call center in India (Always)...
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