More Contact Info

Toll-Free Number:

(844) 802-2500

Other Info

Other Info (opening hours):

Live Chat Hours:

Daily: 06:00 – 21:00 (PST)

Locations:

USA

SHEIN Distribution Corporation

757 S. Alameda St., Suite 220,

Los Angeles, CA 90021

Hong Kong

Room 19-112, 21/F,

14 Taikoo Wan Road,

Taikoo Shing, Hong Kong

Company Address

ZOETOP Business Co., Limited

112 Robinson Road #03-01

Singapore,

Singapore

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Complaints & Reviews — Shein

19 Aug, 2021

I need a return address for refund Your 844 numberdoesnot

Never received a return label and you said not to use address on package. I have tried to call your customer serve number 844 and it does not work. I am in Hawaii My phone number 808 823 ****. I would like to keep shopping with you but you are making it impossible. User’s recommendation: Poor service... Read more ➤

Footwear and Clothing

19 Aug, 2021

I want to change the shipping address on my package

I accidentally put the wrong shipping address when my phone was tweaking. I really need them to come to 5681 Edenfield Road Jacksonville Florida 32277

Footwear and Clothing

19 Aug, 2021

Product is of bad quality

Good morning, my order #GSHMJ000N00M2AV was fulfilled and the 2nd time my daughter used the book bag the strap completely broke away from the bag itself and the strap is unusable. Id like to return the item for a refund. I do not want a replacement.

Footwear and Clothing

19 Aug, 2021