3/28/21 ATTENTION: Jeffrey Seaman, CEO Room to Go This complaint is a result of what I see as a medical emergency. History: My husbands leg swelled up 3 times its normal size. He was in extreme pain and could not bend his knee. If he sat down, he couldnt get up. I…
I ordered several pieces of furniture, most won’t be delivered until May. One piece which was in stock I needed ASAP. a LIFT recliner. My husband is in the hospital with a staph infection, they had to remove his knee and replace it with a plastic spacer. He’s should be coming home Mon. 3/29. Will be on...
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1st delivery was the wrong item. 2nd attempt was damaged. The item is a LIFT RECLINER needed as my husband is coming out of the hospital after having his knee “removed” due to a staff infection and a temp. piece of plastic put in. Will NOT be able to bend knee. May be 8 weeks of antibiotic...
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I bought this set. 2 two piece love seats and 1 three piece. one of the love seats was damaged upon opening the box. The driver said he would report it. I spoke with cstomer service and arranged for a replacement. Well today the replacement arrived and it was more damaged than the original. What struck me...
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Had a delivery on sat 3/20/21 and there was damage to 3 pieces, was supposed to receive a call for new date for replacements
Hygiene
I would like to tell you a little bit about the hygiene standards in the g4s operational service, maybe someone is reading this and can do something about it. I will start with the fact that other topics about boots and uniforms from synthetics as such are discussed here, but this is the case, this time there will be a story about a vest and harness in the operational service. Of course, there is a clause in the contract and job description that the uniform must be observed, which also provides every employee and in case of non-compliance there is a fine, so far everything would be fine, but in recent years there is a requirement to be in a car with a vest and harness otherwise, 25-50 AU$ are removed every month without a written explanation from the management. And the most interesting thing is that the whole crew is given one harness and a thick synthetic armor, which of course is wet, sweaty, dirty and smelly from the previous shift, and so she has been holding hands for almost 3 years, without drying and washing, and management only collects from operating bonuses and does not want to hear about a topicthat she should hand out to each of her harness and body armor once she is obliged to wear the whole shift as a uniform. We have already objected to the fact that in summer +30 grados vests are really wet and unsuitable for wearing, to which, of course, there is a traditional answer: there will be no harness and armor, a bonus off. Ok, I would be happy to take it home and wash it myself, but it means that the other 3 days are left without a body armor and harness, so without bonuses and safety equipment. This is how this company is, even in such basic and human things :(hence no bonuses and security features. This is the company even in such basic and human things :(hence no bonuses and security features. This is the company even in such basic and human things :( PS next time will tell how the law on lunch is violated, that there is neither a refrigerator, a microwave oven where to heat food, nor the opportunity to visit the canteen, waiting ed as you wish, in the same summer at +20 degrees until the sausage is broken and the management it's not interested. About the toilet and where to wash my hands I was even silent :(
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