I had warranty service at my home on Tuesday morning. Technition determined it was switches which needed to be replaced. Told me they should send them to me in around 3 days! No calls so I called RTG service line! I paid for extended service when I bought the furniture and then I am told it is...
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What can I say about rooms to go? DO NOT, I repeat DO NOT spend your hard-earned money here. This place has a history of messing up people’s orders across the entire country. I ordered a bed set, and they informed me that it will take a week and a half to get someone…
My complaint is in reference to your delivery personnel. They delivered my sofa and didn’t wear masks. They left my home and didn’t clean up their mess they made in my home. Through trash in my neighbors garbage. No one at Rooms to go has Contact me since my delivery. See photos attached.
Don’tfI purchased a leather glider( which I rarely used) only to see that after 8 months that the glider began to develop creases on the seat. Rooms to go stated that their warranty had expired and that I had to fotegra warranty which stated that they wouldn’t cover that issue but I didn’t see that in the...
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I have called a dozen times with no resolve. Associates being very rude to me and telling me that my order or concern is not important. No one will tell me when my delivery will happen! User’s recommendation: Do not expect good quality customer service.
Hygiene
I would like to tell you a little bit about the hygiene standards in the g4s operational service, maybe someone is reading this and can do something about it. I will start with the fact that other topics about boots and uniforms from synthetics as such are discussed here, but this is the case, this time there will be a story about a vest and harness in the operational service. Of course, there is a clause in the contract and job description that the uniform must be observed, which also provides every employee and in case of non-compliance there is a fine, so far everything would be fine, but in recent years there is a requirement to be in a car with a vest and harness otherwise, 25-50 AU$ are removed every month without a written explanation from the management. And the most interesting thing is that the whole crew is given one harness and a thick synthetic armor, which of course is wet, sweaty, dirty and smelly from the previous shift, and so she has been holding hands for almost 3 years, without drying and washing, and management only collects from operating bonuses and does not want to hear about a topicthat she should hand out to each of her harness and body armor once she is obliged to wear the whole shift as a uniform. We have already objected to the fact that in summer +30 grados vests are really wet and unsuitable for wearing, to which, of course, there is a traditional answer: there will be no harness and armor, a bonus off. Ok, I would be happy to take it home and wash it myself, but it means that the other 3 days are left without a body armor and harness, so without bonuses and safety equipment. This is how this company is, even in such basic and human things :(hence no bonuses and security features. This is the company even in such basic and human things :(hence no bonuses and security features. This is the company even in such basic and human things :( PS next time will tell how the law on lunch is violated, that there is neither a refrigerator, a microwave oven where to heat food, nor the opportunity to visit the canteen, waiting ed as you wish, in the same summer at +20 degrees until the sausage is broken and the management it's not interested. About the toilet and where to wash my hands I was even silent :(
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