The pool area had many broken tiles and needs updating badly , needs much attention to the whole area. Rooms look tired and could use updating. A large party of different nationality was booked but the entire pool area was taken over by their own music for the whole day. I had problem with blasting music instead...
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Want to leave beach palace move to the hardrock in cancun soon!please have somone. call mr larocca. At beach palace. Caancun.
It is very annoying that I can’t get a customer service representative to answer my call
We signed up for their membership on the understanding that if we chose not to use a week at a Palace Resort then we always had the option to exchange a week with Interval which would cost us a maximum of $650 ($450 to them to initiate the transfer and $200 to Interval). They were very clear...
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We were promised some dolphin diving to tour the moon palace. Of course it turned into a hard sale and not simply a tour. We were promised amazing perks to buy a 7500$ membership. We have recently tried to use our membership and it’s a total scam. We get virtually nothing promised as the main perks we...
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