Trying to get a day pass while in Cabo. The 800 number tells you it is $99, the resort tells you $249 which is $36 cheaper than a person off the street would pay. Then you call to speak to supervisor on phone and they tell you there is no day pass? What!!!! You can never communicate...
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Seriously, they are good at wiping out your retirement and now all we have is something worthless, ah but our children will inherit and IF they remember to request the memberships be placed into their names they MUST ALSO request the extension or the membership ends in 25 years from first signing. We can not afford to...
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Me and my husband went to a presentation to be come a VIP member and we got a smaller member ship that land up being a Elite membership which we were not aware of teel we got home. We tried for over a month to get in touch with them and no one would answer the number…
I booked our trip in April of 2018 for June. I found out I was pregnant in May and cancelled our trip before the required 30 days. I was told it would take 90 days to process the refund (which is absolutely ridiculous to begin with – it should not take 90 days to refund money to...
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August 2, 2018. The below information is based on my opinion and experiences with Palace Resorts since early 2000. I Booked a stay at the Hard Rock Resort in the Dominican Republic on July 3rd of this year. 4 days later I received a promotion providing $1,570 discount for the same stay in August of 2018 which...
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