The Palace Resorts properties are wonderful, however, do not become a member of the Palace Resorts. Last year, in 2018, the Palace Resorts changed their pricing policy. We have had a contract with Palace Resorts for 11 years and until last year, they always acted according to the language in our contract. Now, however, the contract language...
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01/17/2019 We have been mislead. Our Contract has not lived up to the presentation. My husband was under the influence of misinformation. The situation yearly become even more disturbing. The last straw – after investing over $35,000 – the changes made have limited us. We tried to confirm our FAMILY FREE IMPERIAL SUITE WEEK – but it...
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I have not been able to access any of my account on line and have had problems speaking to anyone
I purchased a Palace Elite membership 2/12/2014. I paid $25,000, and they intentionally misrepresent things. If tou even think about joining, make sure you make notes as to what they are offering and then MAKE SURE THAT THE CONTRACT IS AMENDED TO INCLUDE WHAT THEY PROMISE! They use high pressure sales tactics and omit things they promise...
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Furious with Palace Resorts Elite Membership! After making our 5th reservation with PR (which took a ridiculous amount of time) we cannot get a straight answer on what rewards we have with our membership! 3 phone calls (for over an hour each) and 3 different answers….. which were all different to what our on-line account says! And...
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