More Contact Info

Toll-Free Number:

(800) 635-1836

Customer Service:

MEMBERS

(800) 346-8225

New Customer Concierge

(866) 235-8814

Sales/ Reservations:

(800) 622-1813

Air And Hotel From USA

(888) 987-7655

Elite Members US, CA

(800) 404-9882

Europe

(800) 828-8200

INTERVAL MEMBERS

(800) 338-7777

Rci US, CA

(866) 280-6580

Travel Agents

(800) 986-5632

US, CA

(305) 925-3094

(305) 374-4752

+571 800 518 5301

Colombia

+52 800 226 4634

Elite Members Mexico

+52 559 138 9589

Elite Members Mexico

+52 984 873 4961

Hotel

+52 800 262 9008

Mexico

+52 800 215 1400

Premier Members Mexico

+52 998 193 2010

+52 998 193 0285

Company Address

INTERNATIONAL HOTEL COMPANY, LLC

8400 NW 33 STREET, SUITE 403

Doral,

United States

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Complaints & Reviews — Palace Resorts

11 May, 2021

Switched reservation

I reserved a swim up room i June 2020 for travel this year and to my horror was switched to an ordinary room. Who does that?? Please take a photo of your reservation as soon as it is emailed to you. Beware, they’re fraudulent!

Hotels

28 Feb, 2021

Phone answering

Called 5 different times during weekend on hold 29 minutes, 15 minutes, 10 minutes, 7 minutes, 7 minutes. User’s recommendation: When should you call Days & times.

Hotels