Oncor




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Oncor

Average Rating:

2.37 / 971 votes / 99 reviews
1616 Woodall Rogers Freeway, Suite 6C-006
Dallas
Texas
United States

Phone: +1 888 313 4747
Web: https://www.oncor.com

Category: Utility Services

Links of Oncor
Toll-Free Number:
(888) 313-6862
Headquarters:
(214) 486-2000
Media Inquiries:
(877) 426-1616
Report An Outage:
(888) 313-4747
Other Info

+1 888 313 4747 (Power Outages (24/7) +1 888 313 6862 (Service Requests / General Inquiries) +1 888 875 6279 (Ask Oncor) +1 214 486 2000 (Corporate Office) +1 866 797 4839 (Choose A Retailer)
1616 Woodall Rogers Freeway, Suite 6C-006
Dallas , Texas
United States – 75202

Company Address
Oncor Electric Delivery Company LLC
1616 Woodall Rodgers Frwy
Dallas,
United States

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Complaints & Reviews — Oncor

Called Oncor to report power outage many many times. As requested I entered my exact ESI number and it did not recognize it. As requested entered phone number and it did not recognize it. As requested entered address it did not recognize it. As requested entered eight digit meter number they asked for nine it did not... Read more➤
15 Feb, 2021

Oncor power

We have been without power since early this morning . Customer phone is useless, website is useless. On the off chance I get thru I have received message from not aware of outage to working to resolve problem. It is absolutely unacceptable, negligent and immoral to leave people without power for 15 plus hours without even an... Read more➤
309Smyth St Aledo Texas rolling blackouts should be just that not 2million people without power with below freezing temperatures families with elderly & children frigid temperatures no answer on phone until 9pm tonight could not get on website to report outage no internet server this is much longer than a few hours this is ABUSE !!! No... Read more➤
How would you feel if I did answer my phone or paid my bills I didn’t treat you guys like that you should give me a courtesy call are least answer your damn phone.
Been 17 hours, not rolling! 4:30am to 9:20 pm, 2/15/21. entire neighborhood. Came on for 15-30 minutes a couple of times. Friends in surrounding neighborhoods have been on all day.

This could be called a horror with a washing machine almost before New Year's Eve! I have to start with the fact that due to the old washing machine, which ran a bit, I had to change the floor and in order to have no similar problems, I decided to buy a new washing machine. Everything was very nice for two weeks, until a disgusting puddle appeared on my new laminate again! I was in horror! I called to the store where I bought this product, where I was very "kindly" answered that I should look for the master by another number and dropped the handset! After burning the feet of the master, I received a vague answer - I will call you, come wait! Two days later, the master arrived and found that my new washing machine was not running. The master left, but I tried to wash the laundry and what do you think - a disgusting puddle appears on the floor again! Call the master, he "redirects me"to another master, who is responsible for collecting washing machines and taking them to the workshop for repairs, it is not specifically answered, I will call and come, but when, no one knows it! So my new idle washing machine is still standing and waiting. And it was all called three years full service!

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