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Oncor is overpriced and not customer focused. You dont lie to people who pay your car notes and mortgages! We have been without power for over 27 hours! The children are cold we are cold and you shut off your phones give minimal updates. Its seems like the EXTENDED PLANNED outages affected only lower and middle class...
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We have been without power for over 38 hours, can someone tell us why? We will have major damage who pays for it? User’s recommendation: Tell the truth good or bad.
Please get our electricity up and running. I dont have a sad story to tell you. Its cold as Iceland and Im freezing my daughter is freezing and we need heat!!! PLEASE HELP UD
Power has been out close to 36 hours. Never had a rolling blackout or anything of the sort. I have a 10 month old child and a wife here and its literally freezing in my house. We want answers
On course representatives were out yesterday working on a motel I am staying at in Plano called Red roof inn off of highway 75. You guys left without completing your work and I would like to know when y’all are coming back out to finish the job y’all started so we can have heat and power and...
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This could be called a horror with a washing machine almost before New Year's Eve! I have to start with the fact that due to the old washing machine, which ran a bit, I had to change the floor and in order to have no similar problems, I decided to buy a new washing machine. Everything was very nice for two weeks, until a disgusting puddle appeared on my new laminate again! I was in horror! I called to the store where I bought this product, where I was very "kindly" answered that I should look for the master by another number and dropped the handset! After burning the feet of the master, I received a vague answer - I will call you, come wait! Two days later, the master arrived and found that my new washing machine was not running. The master left, but I tried to wash the laundry and what do you think - a disgusting puddle appears on the floor again! Call the master, he "redirects me"to another master, who is responsible for collecting washing machines and taking them to the workshop for repairs, it is not specifically answered, I will call and come, but when, no one knows it! So my new idle washing machine is still standing and waiting. And it was all called three years full service!
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