Oncor




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Oncor

Average Rating:

2.37 / 971 rates / 99 reviews
1616 Woodall Rogers Freeway, Suite 6C-006
Dallas
Texas
United States

Phone: +1 888 313 4747
Web: https://www.oncor.com

Category: Utility Services

Links of Oncor
Toll-Free Number:
(888) 313-6862
Headquarters:
(214) 486-2000
Media Inquiries:
(877) 426-1616
Report An Outage:
(888) 313-4747
Other Info

+1 888 313 4747 (Power Outages (24/7) +1 888 313 6862 (Service Requests / General Inquiries) +1 888 875 6279 (Ask Oncor) +1 214 486 2000 (Corporate Office) +1 866 797 4839 (Choose A Retailer)
1616 Woodall Rogers Freeway, Suite 6C-006
Dallas , Texas
United States – 75202

Company Address
Oncor Electric Delivery Company LLC
1616 Woodall Rodgers Frwy
Dallas,
United States

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Complaints & Reviews — Oncor

Bad weather caused the power outage. But we were told 1 pm that the power would be back on. It is now 5 pm and still no power and no update. We cant reach a real person anywhere. We are freezing in our house.
No power for 12hrs and can’t report outage its like the company doesn’t exist how can you do this to people you go to their website to try to report the outage and it tells you site can’t be reached call on the phone and they hang up on you User’s recommendation: Don’t use oncor if humanly... Read more ➤
Never got no one and its crazy , I understand the grid but out of power now going on 6 hours in the cold , my power bill bet not be high
We have been without electricity since 10:00am today after only getting back on around 3am (It was off since 1130pm the day before). Never got to talk with anyone. I’m a diabetic and insulin in the refrigerator (can not freeze it) Had some flickering of electricity on and off this am, but it’s been off since 10:00am.... Read more ➤
I called and reported it. But haven’t received any response. Please send info on any updates. Having no power isn’t good.

This could be called a horror with a washing machine almost before New Year's Eve! I have to start with the fact that due to the old washing machine, which ran a bit, I had to change the floor and in order to have no similar problems, I decided to buy a new washing machine. Everything was very nice for two weeks, until a disgusting puddle appeared on my new laminate again! I was in horror! I called to the store where I bought this product, where I was very "kindly" answered that I should look for the master by another number and dropped the handset! After burning the feet of the master, I received a vague answer - I will call you, come wait! Two days later, the master arrived and found that my new washing machine was not running. The master left, but I tried to wash the laundry and what do you think - a disgusting puddle appears on the floor again! Call the master, he "redirects me"to another master, who is responsible for collecting washing machines and taking them to the workshop for repairs, it is not specifically answered, I will call and come, but when, no one knows it! So my new idle washing machine is still standing and waiting. And it was all called three years full service!

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