Oncor




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Oncor

Average Rating:

2.37 / 971 votes / 99 reviews
1616 Woodall Rogers Freeway, Suite 6C-006
Dallas
Texas
United States

Phone: +1 888 313 4747
Web: https://www.oncor.com

Category: Utility Services

Links of Oncor
Toll-Free Number:
(888) 313-6862
Headquarters:
(214) 486-2000
Media Inquiries:
(877) 426-1616
Report An Outage:
(888) 313-4747
Other Info

+1 888 313 4747 (Power Outages (24/7) +1 888 313 6862 (Service Requests / General Inquiries) +1 888 875 6279 (Ask Oncor) +1 214 486 2000 (Corporate Office) +1 866 797 4839 (Choose A Retailer)
1616 Woodall Rogers Freeway, Suite 6C-006
Dallas , Texas
United States – 75202

Company Address
Oncor Electric Delivery Company LLC
1616 Woodall Rodgers Frwy
Dallas,
United States

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Complaints & Reviews — Oncor

ONCOR YOUR SERVICE IS ABHORRENT! Did this storm sneak up on you? Didnt anyone tell you people about this FRIGID WEATHER?? Total surprise? Walmart was better prepared!! Given a choice, I would leave you in a fast second. INEXCUSABLE. Youve forced seniors in assisted living to EVACUATE THEIR HOMES BECAUSE YOU WERE NOT PREPARED! SHAME ON YOU!... Read more➤
My sister is disabled and her electricity in her neighborhood has been turned off since 8 AM this morning we live in Wylie Texas and were not able to go check on her or help her please the thing said 45 minutes to an hour her lights have been off in her heat all day long
Heart patient cannot reach any person to report power outage of 12+ hours 16 degree weather. Called Oncor & TXU Electric. No assistance or advise for power to medical equipment.
Alone partially paralyzed no heat due to power being out over night n all day.He needs power on before he literally freezes to death.
Our power has been out for over 12 hours and its going to get well below freezing tonight. Have called numerous times to report the outage and cant get through to a live person User’s recommendation: Negstive.

This could be called a horror with a washing machine almost before New Year's Eve! I have to start with the fact that due to the old washing machine, which ran a bit, I had to change the floor and in order to have no similar problems, I decided to buy a new washing machine. Everything was very nice for two weeks, until a disgusting puddle appeared on my new laminate again! I was in horror! I called to the store where I bought this product, where I was very "kindly" answered that I should look for the master by another number and dropped the handset! After burning the feet of the master, I received a vague answer - I will call you, come wait! Two days later, the master arrived and found that my new washing machine was not running. The master left, but I tried to wash the laundry and what do you think - a disgusting puddle appears on the floor again! Call the master, he "redirects me"to another master, who is responsible for collecting washing machines and taking them to the workshop for repairs, it is not specifically answered, I will call and come, but when, no one knows it! So my new idle washing machine is still standing and waiting. And it was all called three years full service!

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