Texas is rarely hit with such weather whereas we are out of power for so long unless its major damage such as a tornado. We are all freezing damn near to death due to not having a place toward up in and this is upsetting and down right foolishness. We keep getting unanswered questions because we are...
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I havent had any lights in my house since Saturday 1:30am I been without lights for 36 hours my son has a breathing problem an I cant put him on his treatment with electric in my house we havent ate in 36 hours either I live on 3220 Walton rd Tyler Tx 75701 apartment number 320 will...
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I like to report a claim of no electric for nearly 24 hrs. I am in quarantine due to illness and I have heart issues, anxiety and depression. I also have a built-in Stimulator for my back and neck. Can’t charge that . Also, a COPD patient as well that lives in this house . How is...
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You guys knew this weather was coming but you failed to update the equipment or winterize it. This is ridiculous your company and E.R.C.O.T. are to blame and should equally share the responsibility of this fiasco. You leave people hanging especially at night when the temperatures drop significantly. Im sure that none of the top management at...
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On 2/15/2021 Dallas Tx experienced the coldest single digit temperatures this area has seen since 1949. Our electric supplier (not electric company) Oncor Electric decided to start rolling outages to save the grid. These outages affected residential homes and families. Oncor said on their customer service line that the outages would be rolling and last 15-60 minutes....
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This could be called a horror with a washing machine almost before New Year's Eve! I have to start with the fact that due to the old washing machine, which ran a bit, I had to change the floor and in order to have no similar problems, I decided to buy a new washing machine. Everything was very nice for two weeks, until a disgusting puddle appeared on my new laminate again! I was in horror! I called to the store where I bought this product, where I was very "kindly" answered that I should look for the master by another number and dropped the handset! After burning the feet of the master, I received a vague answer - I will call you, come wait! Two days later, the master arrived and found that my new washing machine was not running. The master left, but I tried to wash the laundry and what do you think - a disgusting puddle appears on the floor again! Call the master, he "redirects me"to another master, who is responsible for collecting washing machines and taking them to the workshop for repairs, it is not specifically answered, I will call and come, but when, no one knows it! So my new idle washing machine is still standing and waiting. And it was all called three years full service!
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