I ordered one device from NeckRelax several months ago and paid with a credit card. I have not received the item, although I was charged for it on the date of purchase. Customer Service seems to be nonexistent. I have requested a refund by email (several times), and received no response. User’s recommendation: Do not order from...
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NECKRELAX REVIEW On 1st May 2020 I ordered a neckrelax from buy neckrelaxofficial.com. My credit card via PayPal was charged twice, I reported this back through PayPal. To date I have sent 11 emails asking for a refund which have been totally ignored. I have subsequently received 2 neckrelax through the post. I tried the one I...
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I have spoken to your support number and they tell me the 2 neck relaxers were shipped on July 14 .They had no tracking number to give me so I am seeing if I get any better information from E MAIIL. The 2 neck relaxers were ordered in early July and I never received them even though...
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I ordered one of these on 7-13 &; it is now 08-02 and I haven’t gotten it yet. When I sent them an email, they blamed it on the shipper. When I looked at the shipping info, it appeared to me that they didn’t even receive it until 07-29. I have sent the neckrelax company an email...
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The little folder provided with the product is incomplete and unclear. Please send simpler, clearer, complete guidance for start up and operation.
