Average Rating:

3.35 / 181 votes / 65 reviews
68308, G/F Kowloon East Building, 12 Lei Yue Mun Road, Kwung Tong, Hong Kong, Hong Kong
Hong Kong
Phone: (609) 414-7087

Category: Medical Supplies and Equipment is not affiliated, associated, authorized, endorsed by, or in any way officially connected with NeckRelax, or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — NeckRelax

I need to return this piece of ***. I’ve tried it a number of times to relieve neck pain and I still have the pain. I tried different settings and the tens is not something I relish to feel. Sorry,

I need to return the product as it doesnt work. When we click on the contact us – the website doesnt work. there are no return details etc.

Return was handled properly and promptly as you said it would be. Customer service rep was right on the money when he processed my return. Thank-you, Sharon

I have already written to your company about the fact that my NeckRelax just doesn’t work at all even after having techno savvy friends checked my initial installation of batteries etc. and agreed, it just doesn’t work. I received e-mails back from your customer offering me a new product etc. Then the e-mails stopped. I just want… Read more➤

This idem is a joke. Not worth $5.00. Plus I ordered 2 and I got 7. And was charged for 7. Do not get any, a waste of time.Do not buy

7 May, 2021

NeckRelax How To Use

Good Afternoon, 1. How do you use the cord and pads? 2. Does the pulse always feel very light or low? Thank you!

I had t.o pay shipping charges when I turned the Neck relax ready to return at the post .office. I expected to be reimbursed for this cost plus the 59.99 . So far I have not been issued a refundcare Be User’s recommendation: Be careful about getting 2 instead of one and charged for 2.

3 May, 2021

NeckRelax Defected product

Monday, May 3rd ‘The neckRelax doesn’t work. I was going to give the neckRelax as a gift, but decided to try it. IT DOES NOT WORK. I want a refund!!!

Even with changing AAA batteries several times–I cannot get the device to work. Sometimes it will beep and light come on briefly, but massager doesn’t seem to activate. User’s recommendation: Check everything carefully, including instructions.

Update by user Apr 28, 2021 Company fixed the issue and I have been provided with full refund. Original review posted by user Apr 28, 2021 I received 2 of the product instead on just 1 that I ordered for $59.00 half price discount. I am pleased with neck relax efficiency so far since I used it… Read more➤

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