I ordered (2) of them, took over 60 days to get,when received came in pieces and did not work. Tried for over 1 month to get authorization to send back with no response. Had to turn over to financial institution to settle. User’s recommendation: Do Not Purchase!! You will loose your money!!
I tried several web sites to get neck relax to address my problem. After about 2 weeks they did respond finally to one of my emails, not the pissedcustomer one. They wanted details of my problem and then they advised that they only have a 30 day warranty. After several emails back and forth they have agreed...
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After receiving my neck relax I opened the package up only to realize that they had sent me a second hand one, the back buttons were filthy and there were scratches and signs of use all over it, absolutely disgusted god knows where it had been, I emailed them about it and they refused to get back...
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I am still waiting for a refund. The parcel was received by them on 1.9.20. I was told I would receive a refund within 10 days. Its still not been credited to my accountDont use them
I purchased 3 neck relaxers for $196. They were supposed to arrive in a week or so, about 2 months later I received them. They were horrible. You couldn’t even feel the vibration. I emailed them to return, no response, emailed again, no response. Finally, a month or so…
