More Contact Info

Customer Service:

Australia and New Zealand

+6 128 607 8316

Canada

+1 778 300 0854

United Kingdom and Ireland

+44 870 820 0084

Customer Service Number:

(609) 414-7087

US only

Company Address

Strong Current Enterprises Limited

68308, G/F Kowloon East Building, 12 Lei Yue Mun Road, Kwung Tong

Hong Kong,

Hong Kong

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Complaints & Reviews — NeckRelax

18 Feb, 2021

A useless piece of junk

Update by user Mar 21, 2021 First I disputed the charge on my credit card, but after their investigation they reapplied it to my account. I returned the device. Then I called NECK RELAX. Customer Service (ha) referred me to their Dispute Department. I STILL have not received a refund. I am PISSED!! Original review posted by... Read more➤

Medical Supplies and Equipment

13 Feb, 2021

2 MONTHS AND HAVE NOT RECEIVED NECKRELAS

I have emailed this scam bunch many times to find out where my order is they just keep making excuses after excuses. Now after reading some reviews here, I just want my money back, being that I think it is a scam. User’s recommendation: DO NOT FALL FOR THIS SCAM.

Medical Supplies and Equipment

8 Feb, 2021

Where is my neck relax?

They wrote to say that many orders have been back ordered….couldnt say how long it would be before shipment. Just that they would email me when it ships…

Medical Supplies and Equipment

4 Feb, 2021

No information for time of arrival, no emails about tracking.

My payment was processed 111 and not a word about delivery. I want it now or a refund. I ordered this a while ago and so I am wondering if the order was not submitted or if something happened to the order. If one of the products is still available I would like it…

Medical Supplies and Equipment

23 Jan, 2021

Refund need a pickup from ups

You were unable to contact UPS making it difficult as I live in the country…cant understand why you cant contact for return. User’s recommendation: Don’t deal with this company.

Medical Supplies and Equipment

Most Reviewed

3 Jul, 2014

"We accidently ordered the wrong printer drum. Because we ordered in bulk, we did not discover the error until about 45 days after the order was placed. tried for 4 months to see if we could exchange"