More Contact Info

Toll-Free Number:

(800) 489-1581

Customer Service:

(706) 327-5622

(706) 256-3900

(866) 475-5180

Fax:

+1 706-660-8022

Other Info

Other Info (opening hours):

Additional Fax Number:

+1 (706) 327 5632

Company Address

Masterbuilt Mfg., Inc

1 Masterbuilt Ct

Columbus,

United States

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Complaints & Reviews — Masterbuilt

24 Jul, 2021

Broken smoker

Display not working would like help pleeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeessssssssssssssssssssssssseeeeeeeeeeeeeee

Appliances and Electronics

23 Jul, 2021

Fan won’t run

Fan wont run used 1 time and now the fan wont with hopper or fuel doors closed returning to Walmart today User’s recommendation: Don’t buy.

Appliances and Electronics

21 Jul, 2021

Circuit board

Original review updated by user Jul 22, 2021 Circuit board is bad, cant find it on Masterbuilt website. My model # is 2007**** and cannot find the circuit board for it. CANNOT GET ANY CUSTOMER SERVICE ON THE PHONE! Will NEVER BUY another MASTERBUILT SMOKER! Do User’s recommendation: Good smokers.

Appliances and Electronics

21 Jul, 2021

Bought a master built smoker a year ago this month. Thing haven’t worked right at all. I’ve tried to contact the company several times. Only way to do that is on the website! That doesn’t work either!

This smoker does not work well at all! Temperature goes up and down to much! Impossible to contact the company! User’s recommendation: Do not buy a master built smoker.

Appliances and Electronics

20 Jul, 2021

Controller malfunction

No gasket around Digital Controller. Poor Master built Cover. Shorted out even with their brand cover over smoker

Appliances and Electronics

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