I have a reservation for 9/16. My plane arrived half hour late and I am sitting at rental counter well after midnight awaiting a car. The cars were not cleaned, so myself and many other customers sit here for HOURS (check record for yourself) and endure the indifference of your counter employee. This is horrific. I booked...
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# J8560639387 confirmation. Gold plus rewards number. [protected]. For some reason my rewards number was not attached to this reservation. I don’t know why but because of that I could not go directly to the rewards desk which only had a person ahead of me. I had to stand on an extremely long line instead. I wouldn’t...
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I booked a prepaid Hertz rental car through Hotwire for $498.74 for October 2021. Hertz charged my credit card account three times for the reservation in the amounts of $498.74, $3, 720.92, and again $3, 720.92. I am one month out from my reservation starting and have never heard of a $7, 441.92 deposit. No one at...
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I rented a vehicle at San Antonio airport yesterday. I also asked for them to activate satellite radio. Apparently they did activate it but after close to 30 hours satellite radio still asks me to call a-800 no. Also when I asked for copy of rental agreement, I was told that it will be emailed to me...
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Hertz at McCarran Airport in Las Vegas told me to sign for the car pick up in which I had already paid in advance with insurance policy attached, and the agent had attached extra insurances without my knowledge. Hertz took me $177.77 ! Customer service will not help me or let me file a complaint. The agent...
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Slow service.
We wished Spices and Bei were so slow to serve. about 20 minutes, then another 20 minutes, while we were able to order, then when the dogs were prepared, they were not brought immediately, but after 20 minutes. Do not understand in others Both bei, such service has never been, everything happens much faster, do not wait that long. We'll never go back there.
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