More Contact Info

Toll-Free Number:

(800) 289-6229

Customer Service:

Credit

(888) 257-6757

Credit

(513) 398-5221

Furniture and Mattress

(888) 822-6229

International

(513) 573-7912

Logistics And Operations

(201) 863-3250

Systems And Technology

(678) 474-2000

Wedding and Gift Registry

(800) 568-8865

(212) 494-3000

(513) 579-7000

Investors/ Franchasing:

(212) 494-1621

Investor Relations

(866) 337-3311

Transfer Agent

Legal:

(888) 529-2254

Sales/ Reservations:

(800) 456-2297

Furniture

(800) 622-9233

Mattress

(877) 622-9722

Other Info

Other Info (opening hours):

Mailing Address

PO Box 8113,

Mason, Ohio 45040

Privacy Inquiries

P.O. Box 8215,

Mason, OH 45040

13th Floor, 151 West 34th Street,

New York, NY 10001

Locations:

San Francisco

170 Ofarrell St,

San Francisco, CA 94102

Cincinnati

7 West Seventh Street,

Cincinnati, OH 45202

Chicago

111 N State St,

Chicago, IL 60602

Company Address

Macys.com, LLC

151 West 34th Street

New York,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Macys , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Macys

5 Jun, 2021

Placed order was over charged

I tried to explain an order that I had made. I received 2 pairs of the exact same shoes! I didnt have a receipt with my order. How do I return one pair? I am not really pissed, but I dont need 2 pairs of the exact same shoes

Supermarkets and Malls

5 Jun, 2021

Curbside pickup at Cumberland mall .. wait 30 plus minutes no

I’m at the store for curbside pickup. Been sitting here over 25 mins. No one is responding to the number listed on the sign User’s recommendation: Have it shipped to your house.

Supermarkets and Malls

28 May, 2021

Check on statu of my packages

I never received my package. The tracking number is 926129****259955****875438. USPS is holding Pack User’s recommendation: Don’t order unless Macy’s use UPS ask the sole deliver for all there package.

Supermarkets and Malls

28 May, 2021

Product knowledge

PLEASE have someone train your staff about swimwear. Your associate wasn’t even sure what separates were?! You have a great selection but, I don’t have all day to find my size, a DD. I won’t be back. User’s recommendation: train your staff.

Supermarkets and Malls

25 May, 2021