Even after multiple follow ups and sending all the documents no response or follow ups on my claim. Trip mate is bunch of swindlers cheating the customers, false assuring to pay.
Purchased travel insurance for my son’s school trip to Mexico (June 2021) which was subsequently cancelled in the spring by the school due to COVID. Should have received a complete refund, but this company refuses to provide any updates, they request the same information over and over, promising a response in 30 days which has now stretched...
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Purchased travel insurance for my sons school trip to Mexico which was subsequently cancelled by the school due to COVID. Should have received a complete refund, but this company refuses to provide any updates, they request the same information over and over, promising a response in 30 days which has now stretched to over 4 months without...
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My brother and I had a safari booked with Nature Travel Namibia that was cancelled because of Health problems and the Airline cancelled our flight, which Cheal O Air refunded all but $277.78 but the safari company only refunded only 1/2 of our down payment which was $2955.29. TripMate sent us checks for $35. each I am...
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I have an insurance claim from a delayed/missed day of vacation. Upon checking status online it says payment in process as of 6/17/2021. When I try to call the companies (800) number to see when I can expect payment, you can not speak to a human. It just tells you to check website and there is no...
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