More Contact Info

Toll-Free Number:

(800) 289-6229

Customer Service:

Credit

(888) 257-6757

Credit

(513) 398-5221

Furniture and Mattress

(888) 822-6229

International

(513) 573-7912

Logistics And Operations

(201) 863-3250

Systems And Technology

(678) 474-2000

Wedding and Gift Registry

(800) 568-8865

(212) 494-3000

(513) 579-7000

Investors/ Franchasing:

(212) 494-1621

Investor Relations

(866) 337-3311

Transfer Agent

Legal:

(888) 529-2254

Sales/ Reservations:

(800) 456-2297

Furniture

(800) 622-9233

Mattress

(877) 622-9722

Other Info

Other Info (opening hours):

Mailing Address

PO Box 8113,

Mason, Ohio 45040

Privacy Inquiries

P.O. Box 8215,

Mason, OH 45040

13th Floor, 151 West 34th Street,

New York, NY 10001

Locations:

San Francisco

170 Ofarrell St,

San Francisco, CA 94102

Cincinnati

7 West Seventh Street,

Cincinnati, OH 45202

Chicago

111 N State St,

Chicago, IL 60602

Company Address

Macys.com, LLC

151 West 34th Street

New York,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Macys , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Macys

17 May, 2021

Macy’s cancels orders and like to keep your money untill they decides to release fund’s

Update by user May 17, 2021 No answer yet I am beyond mad. Second Time happening. I can not deal with this none professional cancellation of orders without notice but still charging me Original review posted by user May 17, 2021 I ordered a few things and automatically right after I pressed proceed to pay they give... Read more ➤

Supermarkets and Malls

17 May, 2021

Refund money I never got

I returned a couple of purchases and expected a refund, however I never got it. One reason is that the original method of payment is no longer available. That bank account is closed. I suggested my refund be sent to my Chase bank account. Well that has taken too long. They keep telling me that it will... Read more ➤

Supermarkets and Malls

16 May, 2021

My order was cancel

I ordered some shoes forgot four numbers of my Visa card so when I went back to put the four number Macys cancel my order

Supermarkets and Malls

15 May, 2021

218118****

I ordered 6 items to be delivered before the 20th of May. I paid an extra fee for the delivery EXPRESS because I expected to get this order on time before my departure to Seattle which is May 20th. I certainly hope I am going to get everything before the 20th of May, if not I want... Read more ➤

Supermarkets and Malls

14 May, 2021