More Contact Info

Toll-Free Number:

(800) 289-6229

Customer Service:

Credit

(888) 257-6757

Credit

(513) 398-5221

Furniture and Mattress

(888) 822-6229

International

(513) 573-7912

Logistics And Operations

(201) 863-3250

Systems And Technology

(678) 474-2000

Wedding and Gift Registry

(800) 568-8865

(212) 494-3000

(513) 579-7000

Investors/ Franchasing:

(212) 494-1621

Investor Relations

(866) 337-3311

Transfer Agent

Legal:

(888) 529-2254

Sales/ Reservations:

(800) 456-2297

Furniture

(800) 622-9233

Mattress

(877) 622-9722

Other Info

Other Info (opening hours):

Mailing Address

PO Box 8113,

Mason, Ohio 45040

Privacy Inquiries

P.O. Box 8215,

Mason, OH 45040

13th Floor, 151 West 34th Street,

New York, NY 10001

Locations:

San Francisco

170 Ofarrell St,

San Francisco, CA 94102

Cincinnati

7 West Seventh Street,

Cincinnati, OH 45202

Chicago

111 N State St,

Chicago, IL 60602

Company Address

Macys.com, LLC

151 West 34th Street

New York,

United States

Claimbo.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Macys , or any of its subsidiaries or its affiliates. The use in this website and/or in related promotional print or video material of trademarked names and images is strictly for editorial and descriptive purposes.

Complaints & Reviews — Macys

11 Jun, 2021

Online Shopping BLOCKED for a Platinum customer !!!

I am a Platinum Card holder with Macys for 15+ years &;;;;;;;;;;;; have spent over 20k at min. In recent years, I started shopping online versus in store because I got better deals and more variety versus never finding what I wanted in store (I am a plus size…

Supermarkets and Malls

10 Jun, 2021

Cannot get help

Called Macys several times and cannot get hep with Macys American Express, cant see the bill have received card and used it and set as default card but cant see bill and no one can seem to help with this!!! So frustrating just want to cancel it!!!!!

Supermarkets and Malls

8 Jun, 2021

Macy’s dressing rooms discriminate against LGTBQ

My wife and I have shopped in Macy’s on another of occasions in Orland Park Illinois but on June 3 2021 we were really uncomfortable. My wife who only shops in the male department and usually try’s on her tee shirts, jeans or shorts in the men’s fitting rooms. We have done so on many other occasions... Read more ➤

Supermarkets and Malls

7 Jun, 2021

Purchase a cut-up dress

Update by user Jun 07, 2021 Sold me a dress with a big hole in it I didn’t even realize it till I had given as a birthday gift and i was so embarrassed. Original review posted by user Jun 07, 2021 I purchased a dressed that was cut and now they will not accept it back... Read more ➤

Supermarkets and Malls

7 Jun, 2021