More Contact Info

Toll-Free Number:

(800) 645-3880

Internet Service Center:

(866) 953-2294

Other Info

Other Info (opening hours):

Opening hours

Monday00:00 – 24:00

Tuesday00:00 – 24:00

Wednesday00:00 – 24:00

Thursday00:00 – 24:00

Friday00:00 – 24:00

Saturday00:00 – 24:00

Sunday00:00 – 24:00

Company Address

Deutsche Lufthansa AG

Von-Gablenz-Strasse 2-6

Cologne,

Germany

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Complaints & Reviews — Lufthansa

6 Aug, 2021

Strata peňaženky

Dobrý deň, zo včerajšieho letu z Keflaviku do Mníchova, let LH 2469 B 01 AUG, som v lietadle na sedadle 026D stratil peňaženku so všetkymi dokladmi a hotovostou, poprosim o pomoc kde sa možem iformovat ohlade nálezu Bolo to ráno oznamene na letisku v Mníchove okamžite po prílete

Transport

3 Aug, 2021

Bagage concern

I have reported my delayed baggage to Lufthansa on 27 July 2021 but still I haven’t got any update and not received my baggage. The details of baggage is: Reference number: YYZLH59040 Name: RADADIYA/HARES Ticket number: 220472****649 Bag description: Black, upstraight bag with hard material and brand name is IT LUGGAGE and my name details and address... Read more➤

Transport

2 Aug, 2021

Ozaydin.ebru@***.fr

Bonjour, j ai annuler mon vol du 03 août de heraklion à Paris j ai reçu un document approuvant la suppression ” cancelled” j ai jamais eu de remboursement et mon vol est annulé, je n arrive pas à vous joindre par téléphone est-ce que mon remboursement est pris en compte ?? Si non pourquoi le vol... Read more➤

Transport

1 Aug, 2021

Purchased seats changed

Hi, I have purchased 4 seats for my flight on 25th of June from Los Angeles to Frankfurt leaving at 2:55 pm from LA. seats purchased was 18 D, E, F and G but I got different seats I got 18 B, E, G and J. The seats I purchased had a room for leg in each... Read more➤

Transport

30 Jul, 2021

Getting information over the phone.

Phone lines extremely busy. No answers for the whole week. Still no answers. I was trying to obtain updated screenings for Covid-19 before my departure. I was getting different answers from different people about the need for Covid -19 tests. I’m fully vaccinated and according to Lufthansa policy there is no need for Covid test prior flying... Read more➤

Transport