Lufthansa




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Lufthansa

Average Rating:

2.62 / 603 votes / 60 reviews
Deutsche Lufthansa AG
Von-Gablenz-Strasse 2-6, Cologne, North Rhine-Westphalia, 50679
Germany

Phone: (800) 645-3880
Web: http://www.lufthansa.com/

Category: Transport

Toll-Free Number:
(800) 645-3880
Internet Service Center:
(866) 953-2294
Other Info

Other Info (opening hours):

Opening hours

Monday00:00 – 24:00

Tuesday00:00 – 24:00

Wednesday00:00 – 24:00

Thursday00:00 – 24:00

Friday00:00 – 24:00

Saturday00:00 – 24:00

Sunday00:00 – 24:00

Company Address
Deutsche Lufthansa AG
Von-Gablenz-Strasse 2-6
Cologne,
Germany

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Complaints & Reviews — Lufthansa

13 Aug, 2021

Cancelled tickets

In July I purchased 2 tickets with Lufthansa, received confirmation from them about the flights, everything seemed to be ok until I received an email from them stating that my flight was cancelled, no further explanation only that is unsurtain times.Tried to call, waiting more than 2 yrs on a few attempts. Finally I spoke to their... Read more➤
No one seems to want to help. We are just given different telephone numbers. Must keep trying every day to contact Lufthansa. No one seems to want to help.I have been trying for months and my flights are in three weeks time I still do not have not been able to book wheelchair assistance at London HR... Read more➤
Two of us on this flight are elderly (age 82, 83). Therefore we chose to fly business class. We are concerned about the long 12 + hour layover. Is it possible to put us on an earlier flight on FINNAIR or another airline? Thank you for your service, Dr. William Emmingham User’s recommendation: give it a try.
Lost 6 luggage on one trip, only received 3 after a week of arriving. No customer service at all, no one is answering phone calls or returning calls back. All emails are automatically replies with no answers at all!! No live chat ether!! Nothing!!! User’s recommendation: Worst customer service ever.
Lufthansa has not let me redeem my return flight, confirmation MPWOXL, itinerary # 751197****543 from Lagos to Boston.

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