Deutsche Lufthansa AG
Von-Gablenz-Strasse 2-6, Cologne, North Rhine-Westphalia, 50679
Phone: (800) 645-3880

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Complaints & Reviews — Lufthansa

Respected, I registered a parcel for Italy via India Post. Online status shows that the transport leg is competed on 07-08-2021 via flight No. LH7472 (Fra to MXP). But still it is not delivered. Can you please arrange the current status of the parcel. The registration No. of parcel is : CP25140****IN

Dear team, I need your help. We need to cancel this flight, please see note below. Passenger Name is Robert Glaspey Flight date August 16, 2021 Amount paid $6,366.13 Date paid 7/19/2021 My Name is James Bosco Contact me at 973-244-**** or 973-436-**** [email protected]***.com “My wife Mimi is in the hospital and has been non responsive for… Read more➤

Hi, I am looking to book a flight from New Delhi to Toronto via frankfurt airport Lufthansa. I need to get rt PCR test from frankfurt airport to fly to Toronto as the Canadian government doest allow direct flights from India. I don’t have a Schengen visa and I am an Indian citizen with a Canadian visa…. Read more➤

Update by user Aug 15, 2021 Eventually got through to Customer Service to find that the flight although showing the changed date was not actually changed so I could go on the original date. So stressed by all this experience have decided to put the ticket on hold. Have to contact them (more nightmares) before 31 October… Read more➤

I need my baggage else I will use my lawyer since nobody is responding I came into Abuja from united sate since Thursday morning all my belongings is inside the bags no access of things. something and respond to me quickly. My no. 0806600**** Email. [email protected]*** Name Carol Chukwuemeka Inyama.

13 Aug, 2021

Lufthansa Cancelled tickets

In July I purchased 2 tickets with Lufthansa, received confirmation from them about the flights, everything seemed to be ok until I received an email from them stating that my flight was cancelled, no further explanation only that is unsurtain times.Tried to call, waiting more than 2 yrs on a few attempts. Finally I spoke to their… Read more➤

No one seems to want to help. We are just given different telephone numbers. Must keep trying every day to contact Lufthansa. No one seems to want to help.I have been trying for months and my flights are in three weeks time I still do not have not been able to book wheelchair assistance at London HR… Read more➤

Two of us on this flight are elderly (age 82, 83). Therefore we chose to fly business class. We are concerned about the long 12 + hour layover. Is it possible to put us on an earlier flight on FINNAIR or another airline? Thank you for your service, Dr. William Emmingham User’s recommendation: give it a try.

Lost 6 luggage on one trip, only received 3 after a week of arriving. No customer service at all, no one is answering phone calls or returning calls back. All emails are automatically replies with no answers at all!! No live chat ether!! Nothing!!! User’s recommendation: Worst customer service ever.

Lufthansa has not let me redeem my return flight, confirmation MPWOXL, itinerary # 751197****543 from Lagos to Boston.

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