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Average Rating:

3.75 / 135 votes / 139 reviews
Vacaciones eDreams, SL
c/ Conde de Peñalver, 5, 1º Ext.Izq Madrid Spain - 28006
Phone: 18002006296

Category: Travel and Vacations

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Complaints & Reviews — eDreams

Good day… on 17th of December 2021 i purchased an airlink ticket via edreams for the 21st of December 2021 from Harare Zimbabwe to Johanesburg South Africa. The price displayed on the screen was R3103 and that is what i authorised for, only to have R4570 deducted from my account.. I contacted Edreams and they said its… Read more➤

Good afternoon! I bought with eDreams company 2 flight tickets a day Mon, 23 Mar, 2020, from Papeete to San Francisco with a French company. eDreams booking reference: [protected]. The company canceled the flight due to Corona virus, Covid 19. I contacted them to get a refund. They agree to return the money, but only in the… Read more➤

Flights booked and paid for in 2019. Flights cancelled due to covid in 2020. Refunds requested and still waiting after 18 months. 7 calls and numerous emails but still no refund. Each time I am lied to, told different lies, advised this is escalated, given a date for resolution which never happens. All I want back is… Read more➤

Via eDreams on August 29 i have bought a ticket, there i have also bought an additional bag (40 kg), so in total i bought the plane ticket with a bag 20 kg and an additional one 40kg. And for this ticket i have paid 285 EUR. However, when i went to the airport to check in,… Read more➤

I Made a booking with Edreams and one of the flights has been cancelled by Airline company. I asked Edreams for the refund, talked to them 5 times, hours inthe phone, sent many mails and nothing…they keep me on hold for hours. I received the refund confirmation from the airline company and also spoke with them and… Read more➤

I’ve booked the tickets with flexible dates just in case that something happened, i would be able to change the date of the travel without any worries, that’s why i paid the extra for that. Now that i want to change the date of the booking, the website and the app told me that i can’t do… Read more➤

13 Sep, 2021

eDreams Air plane tickets

On sept 13 septI booked 2 ticketsfor Montreal Toronto’s on the date of Oct 8 on air Canada flightat 8h30 et 2 tickest from Toronto on Montreal on the date of 10l on West Jet. At. 10h30 I don’t recept a mail from air Canada bu the amount was paid trough dthe siteeDreams. What can I do?but… Read more➤

I cancelled my subscription to prime before the free month had passed but one month later edreams prime stole from my bank account 45 euros. 3 months, 2 hours on the phone and 1 reimbursement filled form later I still haven’t received my money back. Every time I call I have to speak with 4 different people… Read more➤

On September 12 2021, I received an email about my flight info from Cuenca to Berlin saying Flight IB7280 is flying at 12 Sep 17:35 Ecuador time. According to this info I want to the airport 2 hours early, just to find out that the actual time is 15:52. I couldn’t chick in because it the gate… Read more➤

10 Sep, 2021

eDreams Airline ticket refund.

Hi, Booking Reference Number: [protected] I booked a flight through eDreams on 8/25/21. I canceled my flight within 2 hours and I got an email from Frontier airlines the same day stating that my flight ticket has been canceled that my refund was completed, but the money went back to eDreams. I tried to contact eDreams, but… Read more➤

No information was provided about the flight delay

Until the last minute, there was no information about the flight delay to London. The delay was announced only when we already had the air. Time does not change for all bulletin boards.

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