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The coil over kit your company sent me does not fit my 2012 VW Tiguan. I was guaranteed they would fit but when I took it over to the Niello VW dealership service department they said the rear coil over kit does not fit. I am getting the run around with your customer service and I need... Read more➤
Wow! Working with CARID’s customer service was a bit upsetting! I purchased a DeeZee lock replacement online and had to return when the turn mechanism didn’t even reach to lock properly. I went the easy route first: Chat. My first agent was Kathy. I got everything…
This is the worst company on customer service and any returns I bought a $500.00 blanket car cover for a 370z first of all it took them almost a month before I received the item and was sent the wrong size not even close called them went thru the whole process I followed there instructions to return... Read more➤
ordered a cat back exhaust and cat converter. I get asked for a few verification details. I then get told my order is off hold and will be shipped soon. I then get an email asking for picture proof of my ID and my CREDIT CARD. UHHHMMMMM NO, I will not give pictures of my ID and... Read more➤
My third Covercraft car cover using this vendor. Needed warranty replacement since cover #3 rotted in 15 months on a 5 year warranty. Covercraft direct forced me to go thru Carid to get replacement. Carid claimed inability to replace ‘discontinued item’ cover and required me to buy a new cover. Customer service personnel are of no use,... Read more➤