More Contact Info

Toll-Free Number:

(866) 875-9833

Customer Service:

(888) 460-5404

Company Address

Innovel Solutions Inc

3333 Beverly Rd

Hoffman Estates,

United States

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Complaints & Reviews — Innovel Solutions

22 Aug, 2020

Lost package and no idea what they are doing

absolute trash and should close the business

Transportation and Logistics

18 Aug, 2020

Failed to deliver a TV

I had a scheduled delivery, they missed the window they gave me for when they’d deliver. My wife was at the door and I walked to the mailbox at the end of our street. No box truck drove past me, just one car. When I got back there was a note on my door claiming to be... Read more➤

Transportation and Logistics

16 Aug, 2020

Installer sent out tried to scam me

The installer that Innovel sent out(contractor) tried to charge me $200 for a dishwasher and $100.00 for a hose. The $200 was to “Run it the right way” and the hose “I need”. I ended up calling Costco to ask about these charges and he asked that I hang up and that he would give me the... Read more➤

Transportation and Logistics

13 Aug, 2020

Extremely unprofessional Service

We purchased a T.V from Costco to be delivered today. Upon arrival, we kindly asked Miguel the (delivery guy) and his partner to please put on booties before entering our house. We take Covid-19 Regulations very seriously due to a compromised condition that I have. He…

Transportation and Logistics

12 Aug, 2020

Extremely late delivery with no contact.

It’s been 40 days since I ordered my washer and still have not received any notice from the delivery company (Innovel). My tracking number indicates that it’s been siting at a location about 20 minutes away from my home for over 15 days now. At this point I am willing to pick the item up myself. I... Read more➤

Transportation and Logistics