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I misunderstood advertised info on a product.Got a call apologizing and an update was made to their product info. Very professional and am giving a 5 Star rating now! JFB User’s recommendation: 5 Stars.
I placed an order for under the cabinet lighting and when it arrived I realized it was too bulky for my situation. I looked at their policy and they said you have to make a claim within 48 hours of receiving the product. I suppose if you are out of town when they arrive you are just...
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I purchased numerous outdoor lights from you about 2-3 years ago. They were all very beautiful, extremely well made and I felt I got a great value. On my pagoda lights, the glass got cloudy so when I switched to LED I was going to buy new glass. I ordered them at a landscaping store and when...
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They are TOTAL weasels! They have an interesting way to get good reviews they offer you a onetime 10% discount if you write a 5 star review first! Sales are the only thing that counts they lie,cheat, and their employees are under duress and scrutiny Even add $3 charge for “insurance” to your invoice although refused &...
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Careful! If you want to return a product , even in new condition, they’ll take 30% restocking fee. That notice is buried in the website. Plus expect to pay return shipping and wait at least 30 days for a check even when I paid with credit card. It’s been now two months and I still have not...
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Can't work
I ordered a set of perfumes, of course when I received the open perfume was not the right one, the question arises how they work there that even deliver the person the right one the product cannot. I called, I want to change and get what I pay for, but it doesn't happen so fast, I have to run so fast and tried to call once to achieve something.
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