More Contact Info

Toll-Free Number:

(866) 875-9833

Customer Service:

(888) 460-5404

Company Address

Innovel Solutions Inc

3333 Beverly Rd

Hoffman Estates,

United States

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Complaints & Reviews — Innovel Solutions

17 Jul, 2020

Costco said room of choice

If I could give this company a 0 star,I would! They have horrible delivery personnels and my product said room of choice and they could not put it on the second floor. The delivery guy even comment “I don’t want to hurt my back”. I don’t know why he chose this job if he would not comply... Read more➤

Transportation and Logistics

15 Jul, 2020

No delivery for two weeks

My order has shown as being in their facility 25 miles from my home for two weeks. There is no way to contact them. Everything is through layers of answering services. The reason to have layers of answering services is to shield your operations people from upset customers. If you dont sit on the customers property for... Read more➤

Transportation and Logistics

9 Jul, 2020

Very unprofesional n not up to standard services

Bought a tv from costco. Innovel supose to deliver and install the tv, and should take my old tv away. But they just send me the tv and say they dont the rest, installed and removal! Thats not what innovel web site indicate! It cost me another $80 for me to ask someone…

Transportation and Logistics

6 Jul, 2020

Can not locate my order

Where is my order I ordered from Costco, it is tv.

Transportation and Logistics

2 Jul, 2020

Every time I would enter tracking # said no results found. Still no communication after 2 weeks.

Costco gave me tracking # but no results. This was a sizable purchase amount &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; since my account was charged on 6/26 I thought maybe I got scammed. After over a week of trying I finally got a live person who said it was…

Transportation and Logistics