Imperial Tobacco Australia




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Imperial Tobacco Australia

Average Rating:

1.93 / 525 rates / 65 reviews
Imperial Brands PLC
121 Winterstoke Road Bristol Australia - BS32LL
Bristol
Australia


Category: Tobacco Products

Other Info

1800 677 953
121 Winterstoke Road
Bristol
Australia – BS32LL


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Complaints & Reviews — Imperial Tobacco Australia

24 May, 2021

JPS Blue 25 Gram Pouch

*SOLVED

I recently purchased a 25g pouch of JPS Blue tobbaco. The tobbaco was dry and smelt like Riverstone Rum Blend. When I compared it to a another pouch a friend had purchased of the same blend, it was most definitely the wrong tobbaco in the pouch. Due to the price I am paying this is absolutely ridiculous... Read more ➤
24 May, 2021

Storks in Bank Tobacco

*SOLVED

I have smoked Bank for over 20 years and the last 4 packets have had what I would describe as long woody storks in each packet. When I am paying over a $118.00 a packet I don’t expect to find what look like dried brown weeds. Also the smaller woody pieces make it difficult to smoke the... Read more ➤
16 May, 2021

Jps crushball cigarettes

*SOLVED

Hello, I recently purchased a packet of jps crushball gold 25’s from my local coles store. When almost to the end of the Pack I found 3 cigarettes with the filter in tact, but the brown paper lining the filter partially there or not really there at all. I use to manage a small tobacconist here in... Read more ➤
9 May, 2021

JPS Red 30’s packet.

*SOLVED

Good day Sir, I purchased a carton of JPS Red 30’s yesterday (09/05/2021) at Woolworths Margate QLD. Six cigarettes in the first packet opened we’re faulty. It appears that the adhesive that holds the tube together did not bind and are split. As the price of cigarettes is expensive, I find this unacceptable. I would hope to... Read more ➤
6 May, 2021

Tally Ho rolling papers

*SOLVED

Every time I use these tally ho papers my rolly unravels! These paper are rubbish! I’ve had tobacco fall out and burn homes in my shirt, shorts and car seat, they are and always will be the worst rolling papers money can buy… what’s on going on tally ho? Make it a rule and sort out our... Read more ➤

Poor Service

Hello! It is not really clear what happens to 1058, notifications of items received at the ziepniekkalns post office. I have been ordering goods for the third month, all three months the goods have been sent by the 13th, (the company delivers the goods to Australia within 3-5 days) the post office notes that it was received on the 18th (March 19th). However, I do not receive the notification that the package has been received in the mail until a week and a half have passed and I receive a 'repeated' notification. (although I have not received the first notification). I will face this situation again this month. I ordered the product on the 10th, on the 15th I received a confirmation from the company that the product is in the mail, but I am waiting for the re-notification again,because the first statement was blown up again. Understand if this would happen once, but for 3 months in a row? Wondering if the postman is simply throwing these slips away, or is the post office not sending out the first notice at all? It is unfortunate to face such incompetence.

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