Hotels Com




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Hotels Com

Average Rating:

1.79 / 580 rates / 72 reviews
5400 LBJ Freeway, Suite 500, Dallas, Texas, 75240
United States

Phone: (800) 246-8357
Web: https://www.hotels.com/

Category: Hotels

Toll-Free Number:
(800) 246-8357
Customer Service:

Flight And Package questions
(855) 877-1508

Flight and Package questions Canada
(800) 492-9520

Flight and Package questions, From abroad (charges apply)
(817) 333-5170

Gift Cards Redemption
(888) 999-4468

Hotel questions
(800) 807-6641

Hotel questions Canada
(877) 632-4024

Hotel questions Canada, From abroad (charges apply)
(417) 521-0846

Hotel questions, From abroad (charges apply)
(417) 521-0845

New Customer Concierge
(866) 235-8814

Flight and Package questions, From abroad (charges apply)
+44 203 788 5149

Hotel questions, From abroad (charges apply)
+44 203 027 6612
+44 203 027 8146
Complaints/ Feedback:
+44 203 564 5228
Headquarters:
(425) 281-3128
Legal:
(206) 481-7200
Copyright Infringement Inquiries

(877) 903-0071
Disputes and Claims

(425) 679-3751
DMCA Inquiries

Other Info

Other Info (opening hours):

Mailing Address:

Hotels.com, L.P.

Attn: IP/Trademark Legal Dept.,

DMCA Complaints

c/o NRAI

16055 Space Center Blvd., Suite 235

Houston, TX 77062

Other Locations:

Angel Building, 407 St John Street,

London, England EC1V 4EX, GB

Suite 3101-07 & 10-13, 31/F The Centre,

99 Queen’s Rd, Hong Kong, Hong Kong 999077, HK

Company Address
Hotels.com, L.P.
5400 LBJ Freeway, Suite 500
Dallas,
United States

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Complaints & Reviews — Hotels Com

No complaints at all just need help with booking cant find my account as Ive changed emails and cant access the site User’s recommendation: I would recommend.
13 Aug, 2021

Refund/cancelation

Hello, I recently had booked a hotel for Las Vegas and had to cancel it about 8 hours later. I canceled it 15 hours before my check in would of been. I ended up being charged for the first night and wanting to dispute it.
We were told by the police we had to stay out of our rm last night as they raided a few rooms I guess and spent almost 4 hours finally got in after 130. User’s recommendation: Maybe a human should be answering and we can actually get help.
Bayside Inn-Clearwater/Pinellas Park WORST hotel EVER!!! I dont even see how legally they can sell the rooms. Conditions were horrible and no refund was offered. From blood stained towels to absolute filth throughout the entire room. Nobody spoke English You guys seriously need to investigate about REMOVING this dump of a hotel OFF your website!! User’s recommendation:... Read more ➤
Hi, I spoke with a few customer service representatives regarding where to send a tax exemption form to, I was given the same email address twice (care@***.com) and I even had them spell it out for me, and it was sent back as undeliverable. Please forward to whomever is in charge to assist in the process, or... Read more ➤

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