I checked in pleasantly enough into the Rapid City, South Dakota however, as the night wore on things went from pleasant to completely the opposite. I booked the room my wife and my two grandchildren one of which is has cerebral palsy. From approximately 8 pm until 10:30 the tenants in the room above were extremely loud...
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How many asylum seeking children are being held in your Hotels? Is it the corporate policy to work with the Federal government in detention of small children many without parents? Do you accept any moral responsibility?
I have never in my life been talked to by a general manager how I was talked to in Lebanon ky.. she was way out of line. Charged my credit card without permission and basically called me a liar and disrespectful. I am neither and this really upset me. The air conditioner was leaking and because I...
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Please review the attached video below and explain why it appears you have two sets of rules and proof of guest status based on color at your properties. If you do not support discrimination towards black guests, what are your plans in addressing the incident in the attached video? So far we see no evidence that you...
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Two of ur employees Brian &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; Cathrine that work the over night shift made me a reservation from Sat June 13,2020 to June 15,2020 I made a cash payment to Brian in the amount of the rooms plus taxes.After checking…
